Dec 21, 2020
Ben Blaney has had broad pricing stints with companies like GE, Pros, Colfax, and Updegraff Group Realty. To date, he is with Vendavo taking the role of Vice President for Pre-Sales.
In this episode, Ben talks about how misunderstood, underserved, and undervalued channel selling or channel management is. He shares that unless you have a clear understanding of your value chain, only then you can price your channel partners. As this pandemic shaped how we need to look at the future, so has e-commerce posed an important issue on how we should think about whether it be considered a channel in itself.
Why you have to check out today’s podcast:
"On a whiteboard, on a piece of paper, draw all of your channels to market. How many steps are there on this value chain? How many possible different ways are there? Because until you know that, you can't possibly say how things should be priced into these different channel partners."
- Ben Blaney
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Topics Covered:
01:11 - A funny story on how he started his pricing career
01:42 - Any transaction has already been priced
02:22 - What makes him love pricing
03:22 - Defining price
04:22 - What makes channel selling, channel management, and channel pricing underserved, misunderstood, and kind of undervalued
07:10 - What is a channel, and what are examples of it
09:51 - Seeing the important value distributors provide to manufacturers
11:26 - The force multiplier in the network of distributors
13:52 - Of commodity selling and delivered pricing
15:13 - Sell on Amazon or get distributors
18:42 - What the future of e-commerce would likely be
20:18 - What a distributor provides that an e-commerce platform could not
21:57 - The difference between distributor and brokerage
24:47 - What is going to distinguish the winners in channels from the losers
25:21 - Creating a unified price in the marketplace
27:36 - The essence of shifting from cost-plus pricing to value-based pricing
29:43 - The need for data cleansing
31:19 - Ben's best pricing advice that could impact your business
Key Takeaways:
"I kind of feel like the word price always needs a word before or after it because otherwise you can quickly become confused about what we're talking about." - Ben Blaney
"To understand the value a channel brings to you, say, manufacturer, that's the only thing that tells you how you should price to and through the channel." - Ben Blaney
"In commodity selling, you talk about a delivered price, meaning you are accommodating for the cost of transportation to the customer organization. These are important things; these are valuable to the end customer. And so, they're worth, the manufacturer, taking that margin out of their own pocket and put it in distributor because it's better for the value chain. You express better value for your customer." - Ben Blaney
"The moment that the distributor fails to understand that the distributor has this function to provide over and above what can be provided by the manufacturer, that's the moment of which they are obsoleting themselves as a step in the value chain." - Ben Blaney
"It's the focus, that relentless, obsessive focus on what the end-customer needs and wants, is going to distinguish the winners in channels from the losers." - Ben Blaney
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